Rules for using an Ivy Bet account
Our terms set the working rules for accounts, gaming services and payment activity. They explain the commitments that keep an account personal, secure and connected to its owner. A player must be at least 18 to use our gaming services, and an account is required before those services are used.
The terms also sit alongside individual game rules and promotion terms. Game help menus carry rules and RTP information for the relevant title. Promotions have their own conditions, including wagering requirements, validity periods and game-contribution rules.
Liability in plain language
Our games use certified random number generators, so a game result remains random. We keep the important boundaries clear:
- Preview play is illustrative and does not represent future outcomes.
- Gambling is entertainment, not an investment or an alternative income.
- A player should not stake money whose loss could affect their budget.
- Individual game rules and RTP information belong in the game’s help menu.
- Promotion outcomes follow the applicable promotion terms and the player’s activity under them.
Fair use of our services
Our services rely on a fair account environment. The table shows how the terms divide ordinary account use from conduct that the terms prohibit.
| Account area | Expected use | Conduct outside the terms |
|---|---|---|
| Personal account | One account held by its owner | Multiple accounts |
| Game activity | Individual play under game rules | Bots or collusion |
| Access location | Use connected to the account | Location circumvention |
| Payments | Method in the player’s own name | Third-party payment methods |
We may use identity, source-of-funds, fraud-prevention and safer-gambling checks in connection with an account. Device and network checks may also support security and verification. These measures help us keep account access and payment activity connected to the person who registered the account.
What our terms cover
Our terms apply across the account relationship and the use of our gaming services:
- Registration requires a personal account before gaming services are used.
- Registration details must remain true, complete and current.
- A valid email supports password recovery, while credentials secure access.
- Deposits and withdrawals form part of the Account area and follow the payment rules.
- Promotions follow their own terms, including the stated wagering and validity conditions.
An account that is inactive for 12 months requires re-verification before it is reactivated. There is no inactivity fee. Marketing preferences may be changed in Account Settings, and account closure may be requested through support.
Account, payment and support rules
The account remains personal throughout its use. Keep these rules in mind when registering, paying or asking for help:
- You must be at least 18 and hold one personal account.
- Keep your username or email, password or passcode, security answers, two-factor codes and passkeys private.
- Use a payment method in your own name; third-party payment methods are prohibited.
- Expect additional documents when electronic checks are inconclusive, including during a first-withdrawal check.
- Use live chat or email to request self-exclusion; we action the request within 24 hours.
Standard bonuses generally require 40x wagering. One bonus may be active at a time, and a player may cancel a bonus before wagering begins. The detail that matters for a particular offer remains in that offer’s own terms.